Pat Quinn, Governor
The Community Care Program, administered by the Illinois Department on Aging, offers a statewide network of services to persons age 60 and over. These services offer eligible older adults of Illinois the opportunity to remain in their own homes as an alternative to inappropriate or premature institutionalization in a nursing facility.
Illinois certifies providers for services under the Community Care Program. Any willing and qualified agency may participate in this open procurement process.
NOTICE: Statewide Provider Management Training
The Illinois Department on Aging does not discriminate in admission to programs or treatment of employment in programs or activities in compliance with appropriate State and Federal Statutes. If you feel you have been discriminated against, you have a right to file a complaint with the Illinois Department on Aging. For information, call the Senior HelpLine: 1-800-252-8966, 1-888-206-1327 (TTY).
A service provider must comply with administrative requirements, service specifications and other required operational information for each type of service under the Community Care Program.
Please carefully review the following information before completing your certification packet:
The certification packet consists of the following documents. NOTE: Each applicant must submit BOTH a Legal Entity Application and the appropriate Service Specific Application.
All forms must be completed accurately before processing can be started. Any incomplete packet will be returned. Be sure to maintain a copy for your records.
Return your completed certification packet to:
We appreciate your interest in becoming a service provider under the Community Care Program!
There are six steps to the Service Provider Certification Process (see 89 Illinois Administrative Code 240.1600, Provider Agency Certification):
Any provider agency denied initial certification of qualifications or recertification for the provision of Community Care Program services shall be afforded the opportunity to submit another request to the Illinois Department on Aging after a 60-day period of time from issuance of the determination or notification of a final decision or other action on an objection filed pursuant to Section 240.1645.
The provider agency may also object to the decision in a form and manner prescribed by the Illinois Department on Aging in the written notification of denial (see 89 Illinois Administrative Code 240.1645, Objection to Certification Decision).
A provider may file an objection, in limited circumstances, if a certification request is denied by the Illinois Department on Aging.
An objection regarding a certification decision must be in writing and must be received at the Illinois Department on Aging Springfield office on or before the tenth calendar day from the date of the applicant's receipt of the notice of the objectionable action. If the objection is not received before the close of business on the tenth calendar day, the objection shall be disregarded.
Each objection must contain a full and concise statement of the facts and circumstances of the action that is alleged to be objectionable, legally or otherwise, and a statement of the relief sought.
See 89 Illinois Administrative Code 240.1645, Objection to Certification Decision.
The Illinois Department on Aging is accepting certification packets from all Planning and Service Areas (PSAs) of the state of Illinois.
A combined list of Adult Day Service and In-Home Service Providers can be found in the Directory of Agencies Serving Seniors.
See Conferences, Trainings, Events and Meetings for a current list of training events and meetings.
For assistance in the certification process, contact the Illinois Department on Aging Office of Service Development and Procurement.
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